Some systems are experiencing issues

Past Incidents

23rd October 2017

Search Intermittent Search Errors

Downcast is experiencing intermittent search failures due to a problem with a 3rd party service. Working on a solution ASAP.


Update: 10/24/17 @ 2:47 PM EST

A solution has been put in place that will gradually resolve the problem over the next week. Failures should be immediately reduced and disappear altogether over the next several days.

Update: 10/25/17 @ 8:28 AM EST

The solution put in place yesterday worked quicker than expected. No search failures in the last 16 hours. Resolved.

22nd October 2017

No incidents reported

21st October 2017

No incidents reported

20th October 2017

No incidents reported

19th October 2017

No incidents reported

18th October 2017

No incidents reported

17th October 2017

No incidents reported